AI that answers the replies, not just sends the reminders

Close the loop on accounts receivable

Other tools automate the chasing. Kollectly automates the whole conversation — including when your debtors write back. Our AI reads each reply, drafts the response from your templates, and can even act in Xero. Keep a human in control, then let it run on its own once you trust it.

Live in days Accurate, templated replies powered by your Xero data Human in control, automation when you’re ready Built for start-ups & SMBs with lean finance teams
The collections loop
live examples

Reply lands

"Please send future invoices to our new AP contact, Maria — maria@acme.com."

AI reads & acts

Recognises a contact change, updates the customer’s contact directly in Xero, and drafts a confirmation.

Human approves

Sarah reviews the Xero update and the reply in one click, then sends.

Loop closes

Confirmation sent, contact synced, and everything logged to the timeline.

$600B

Trapped in excess AR

Cash sitting in overdue US receivables

100%

Of replies captured

Every debtor response read, classified and logged

~1 day

Per week back

Time your team spends triaging inbound email

Days

Not months to value

Live in days — no autonomous-agent setup

Your tools send the reminder. Then the reply lands in your inbox.

A promise to pay. A request to change the billing contact. "What is this invoice for?" That inbound email is where AR time actually goes — and it's where every other tool stops. Replies get buried in personal inboxes, the audit trail breaks, and your team spends the better part of a day a week typing the same answers and updating the ledger by hand.

How Kollectly works

From reply to resolved — without the manual triage

Kollectly reads the inbound email, drafts from your templates, takes the right action, and routes it to a human — until you’re confident enough to let it send on its own.

1. Read & classify

Every debtor reply is parsed and tagged — invoice query, promise to pay, contact change, extension — and attached to the right invoice.

2. Draft & take action

The AI fills your templated reply with live Xero fields and can act in your ledger — like updating a customer’s contact — so the work is already done.

3. Approve — then automate

Review and send in one click. As you build trust in a classification, let Kollectly send those replies automatically — every action logged.

A complete AR suite — not just an agent layer

Everything you need to turn revenue into cash, with the inbound email problem finally solved.

AI email reply assistant Our edge

Reads every inbound debtor reply, classifies it, and drafts the right response — filling templated replies with live data from Xero. It can even take action, like updating a contact, and graduate to sending on its own once you trust it.

Templated classifications

Build a reply template per classification with placeholders that pull straight from Xero — invoice number, description, amount — so answers stay accurate, consistent and safe to automate.

Smart chasing & workflows

Automated, personalised reminder sequences that adapt to how each customer pays. Set the cadence once, let it run.

Customer self-service portal

A branded portal where debtors view invoices, raise queries and settle up — without an email thread.

Built-in payments Coming soon

Customers will be able to pay the moment they’re ready, with automatic cash application back to the invoice.

Customer tagging & segments

Group debtors by risk, behaviour or relationship and tailor how — and how hard — you chase each one.

Start with a human in control. Automate at your own pace.

Every reply is reviewed by your team to begin with — nothing goes out without a human. Because replies are drafted from templates that pull straight from Xero, they’re consistent and accurate, so confidence builds fast. When you’re ready, graduate a classification to send on its own. You decide how much to automate, and when.

Start fully reviewed — nothing sends without a human
Templated replies pull live Xero data, so answers stay accurate
Graduate trusted classifications to fully automatic, one at a time
Full audit trail — who (or what) approved each action, and when

How Kollectly compares

The practical middle ground between basic chasers and bet-the-team autonomous agents.

CapabilityKollectlyFazeshiftMonkUpflowChaserQuadient
AI inbound email reply assistant
Human-in-the-loop by design
Complete AR suite (chase · portal · pay)
Built-in payments
Affordable for lean finance teams
Speed to value
Modern UI
Strong Partial Coming soon Not available

Comparison reflects publicly available positioning as of 2026 and is intended as a general guide.

Resources

Playbooks for lean finance teams

Practical guides on collections, finance operations, and putting AI to work — written for teams of one to five.

Get a day a week back. Close the loop.

See how Kollectly handles the reply your current tool leaves on the table.